This page uses Javascript. Your browser either doesn't support Javascript or you have it turned off. To see this page as it is meant to appear please use a Javascript enabled browser.
Sign up Calendar Latest Topics
 
 
 


Reply
  Author   Comment  
jamesanderson

User
Registered:
Posts: 3
Reply with quote  #1 
I want to know: Is there any way to view all generated tickets and invalidate them ?
richard

Service Support
Registered:
Posts: 6
Reply with quote  #2 
Yes, you can view all the tickets generated by you.

But only HOD can view the tickets of their department and can invalidate them. There are few criteria to mark the status of tickets like waiting, reopen, closed, closed and locked etc.

To invalidate, go to full Menu >Ticketing and click on particular ticket. 
rogerhunt

User
Registered:
Posts: 5
Reply with quote  #3 
Thanks Richard for this information..
cabayejohan

User
Registered:
Posts: 9
Reply with quote  #4 
Thanks, i was looking for this information..
jasonpatric

User
Registered:
Posts: 3
Reply with quote  #5 
Informative post..
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.