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henrymthompson

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Posts: 4
Reply with quote  #1 

How to create HOD ?

Ted

Senior Service Support
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Posts: 103
Reply with quote  #2 
To create HOD go to Ticketing in Quicklinks.

Click on Create HOD, then click on the particular user that you want to add as a HOD.

Then click on Configuration Tab and then click on Manage Ticketing. Mark the user as HOD. Click Save and You’re done.
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