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Dhopkins

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Reply with quote  #1 
 In ticketing module, what is HOD meant for? 
Nick

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Reply with quote  #2 
The role of the HOD in ticketing is to resolve the tickets. All the raised tickets of his department will be assigned to him. In simple words, he is the ticketing HOD for his department. 
tamarataylor

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Reply with quote  #3 
Thanks for this information...
jenniferdawry

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Reply with quote  #4 
Thanks for the explanation..
michaelrivera

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Reply with quote  #5 
Thanks for the details..Nick
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