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Jake Howard

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Posts: 2
Reply with quote  #1 

Is there any function available to deal with multiple tickets with the same issue?

Stanley

Senior Service Support
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Posts: 50
Reply with quote  #2 

Hi Jake, 

You can simply merge two or more tickets into a single ticket in Talygen’s Ticketing System. The primary ticket will then serve as a new ticket while the other tickets, considered then as secondary, will be closed.

 

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